Settings Menu -> General: very narrow content pane and the scrollbar in the middle covers the conten

[GregBlo]

Dear All,

Perhaps somebody has experienced such of situation already:

Under the Zoom Workplace for Linux, I have a problem with the window width in the Settings menu -> General. The content pane is very narrow, and the padding width on the right almost covers the entire content pane area. I cannot insert the picture here to show the issue, but I hope my description is clear enough. Perhaps you know, how to fix it? It is about version: 6.4.10 (2027)

[John_Z]

I'm having the same issue on the same version of Zoom.  Reported the bug a few days ago but I still haven't received any response.  It's extremely frustrating and impossible to  change some needed settings. Hopefully this will be fixed ASAP.

[John_Z]

Same problem here.

[apast0r]

Same problem here.

Arch linux with gnome 48 and wayland.

[jsanchez1]

Same problem here.
Ubuntu 22 + KDE Plasma 5.24.7

[MGSR]

Hello community members,

I'm sorry for the inconvenience and the late response.

Our technical team has acknowledged this issue and is actively working on a solution.

We do not have an estimated time when it will be fixed, but we will update you on this thread once we have the information.

For now, thank you for your patience and understanding.

[John_Z]

The settings menu is still broken in the latest version -  6.4.12 (2180)

[siggi]

I'm having the same issue with both version 6.4.10 and 6.4.11. The narrowed dialog makes it impossible to correctly adnust microphone and speaker volume, which makes the client unusable for me.

Downgrading to 6.4.6 fixed the issue, for me. Unfortunately, I don't have access to any versions between 6.4.6 and 6.4.10.

[wryczko]

I am experiencing the same issue.

[John_Z]

The settings menu is still broken in the latest update - 6.4.13 (2309) 

This is the second update since this critical error was reported that it hasn't been fixed. 

[edgysally]

I spent hours in trying to solve it and failed. At first I thought it was a Linux quirk (as it usually is).

My solution was to just uninstall the current version and install an old one. I saw the link on this other thread and it worked well for me.
https://zoom.us/client/6.4.0.471/zoom_amd64.deb 

[DalongChen]

We have identified the root cause, that is, some regions use comma (,) rather than dot (.) as the decimal separator, which causes the program to fail. The workaround is to temporarily switch the system locale to an English region. We plan to fix this issue in zoom client version 6.5.0 which is scheduled for June 15th.

[MGSR]

Hello community members,

We're sorry for the inconvenience and thank you for your patience.

Kindly try updating to the latest version 6.4.12 were issues with the UI has been addressed.

Let us know if this helps or if you need further assistance.

[John_Z]

As I previously posted in this thread, it's not fixed in either 6.4.12 (2180) or 6.4.13 (2309).  Hopefully the July 15 update fixes this. 

Thanks for the workaround, DalongChen.