Roomate and Zoom Interop for Microsoft Teams in Zoom Rooms

Forum|Forum|2 years ago
November 26, 2023
2 replies
0 views

Hi all,

i am using VC system - Rally plus +Roomate(for zoom room) (updated) + Tap ip touch screen

i followed this guide by all steps -Using Zoom Interop for Microsoft Teams in Zoom Rooms - Zoom Support

and we get only the webex join option and icon on the controller screen.

the roomate support zoom interop?

what can be the reason we cant use it.

i have checked firewall,mail firewall and the network and cant find any issue.

Zoom Rooms controller

bstrelko

Community Champion | Customer

At this time, Direct Guest Join is not supported by Roommate (however, it is supported on Logitech Rally and Rally Bar appliances, which run slightly different flavors of CollabOS [Android]).

Direct Guest Join launches a portable Chromium browser to connect to MS Teams and Google Meet sessions. Appliance manufacturers need to include this in their release - Logitech has not yet gotten around to adding it for Roommate's Zoom Rooms package.

The WebEx join button shows up because WebEx does not use Direct Guest Join under the hood, but rather a SIP connection.

bstrelko

Community Champion | Customer

Logitech's ears must have been burning... Direct Guest Join for Teams and Meet appears in the latest beta release notes as a roadmap item:

P

PRIMA-MED

Newcomer

Hello, is this feature available also on TAP IP model ? I found that the app version 6.2 support it, however how can I update zoom rooms controller in the TAP IP?

platform OS: Logitech Tap IP 1.13.124

APP Version: 6.1.12 (3035)

Many thanks

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