Presentation Mode does not show HDMI

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2021-12-20 07:04 AM
We have identical rooms setup on version 5.8.3, one room allows hdmi presentation mode without starting a zoom meeting, the other room does not show that option, no activity when you plug in HDMI cable until you start a meeting. Rooms are identical in setup except room that works is using projectors the room that doesn't is using a TV.
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2021-12-22 06:31 AM
I had this problem last week.
Check the settings for the room under the Meeting tab.
Start HDMI content share manually on controller - Off
Allow HDMI content share locally before and during the meetings - On
