On screen keyboard not working for Zoom Room Kiosk with Samsung Touch screen

[sajithkumar]

Hi Team,

I need some help with a Zoom kiosk we use for workspace reservation. We are using Samsung touch screen (QM43R-T) which is connected to a Dell PC where we run the Zoom Room Kiosk. Everything else is working fine, including the touch screen. However, we are facing a challenge - whenever we need to search for a room in the workspace reservation, the on-screen keyboard does not appear. Is there any way to fix this issue?