Notifications wont go away once marked as read

Forum|Forum|1 year ago
September 30, 2024
4 replies
0 views

When I clear a notification, or press mark all as read, net time I open Zoom the same notification shows up as unread. It's an invite to a meeting for 13 days ago and hasn't gone since. Other notifications get cleared, its only this one that shows as unread once Zoom is re-launched.

T

tcollinsoff

Newcomer

If you go to appdata>roaming>zoom and delete the data file, it should reset the desktop app. You may need to kill the Zoom processes in task manager to delete it.

Z

ZoomUser1707

Newcomer

I have been having this same issue.

MGSR

Community Manager

Hello there,

I'm sorry for the inconvenience and the late response.

This issue has been recognized by our technical team and is currently being worked on.

We do not have an estimated time when it will be fixed, but we will update you on this thread once we have the information.

For now, thank you for your patience and understanding.