New Neat Frame, scheduled meetings do not appear on screen | Community
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Newcomer
May 30, 2025
Question

New Neat Frame, scheduled meetings do not appear on screen

  • May 30, 2025
  • 1 reply
  • 5 views

I have just completed setting up a new Neat Frame in zoom. It appears to be working properly but when I schedule a meeting it does not appear on the Frames screen. I scheduled a meeting and set it to auto start and it appears on the screen allowing me to join at the scheduled time but the meeting did not appear on the screen before then. I know it is probably just a missed checkbox somewhere and any assistance would be greatly appreciated.

John

1 reply

bstrelko
Community Champion | Customer
Community Champion | Customer
June 28, 2025

Are your calendars integrated with Zoom and has the correct resource calendar been assigned to the room that the Neat Frame is assigned to (assuming you're running as a Zoom Room for Shared Spaces and not a Personal Zoom Room)?