NDI is set to on for all rooms, but Change View button does not have 'add output' option | Community

Newcomer

Question

NDI is set to on for all rooms, but Change View button does not have 'add output' option

Forum|Forum|4 years ago
October 13, 2021
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I would like to begin testing the NDI output options in Zoom. The Zoom Room is up to day with 5.8.0 but the change view button on the interface does not have a Add Output option as discussed in the getting started with NDI guide. Any guidance would be appreciated.

Thanks!

Community Champion | Customer

Are you using a touchscreen display on the Zoom Room itself, or are you using a separate controller device - like a tablet or the web controller?

Newcomer

Hi, I work with Bennett, we are using the Logitech tap locally, but it doesn't appear on the web controller for the room either.

Community Champion | Customer

I'm pretty sure the web controller doesn't support the Add Output NDI option - but the Logitech Tap should, I think.

You do need Controller version 5.7.0 or higher. Is that what you have on your Tap?

And what hardware is your actual Zoom Rooms running on? NDI requires Windows or Mac.