cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Incorrect SIP/H323 Room Connector IPs

summervillese
Newcomer
Newcomer

The IP addresses listed on https://support.zoom.us/hc/en-us/articles/201363273-Using-the-SIP-H-323-Room-Connector and https://support.zoom.us/hc/en-us/articles/202405539-H-323-SIP-Room-Connector-Dial-Strings are wrong.  Those are private IP addresses.

 

summervillese_0-1637159552852.png

 

summervillese_1-1637159578257.png

 

They should be what zoomcrc.com resolves to (162.255.36.11 or 162.255.37.11).

2 REPLIES 2

DanHuber
Contributor II
Contributor II

they are examples. my guess is that since they are included in the Zoom meeting invitation and could change on their end whenever they want. 

YaBoiB
Community Champion | Employee
Community Champion | Employee

@summervillese 

Hello, 

 

Dan is correct, these are examples. Your endpoints will have an internal IP similar to the one listed above and will transverse to the public IP outside of your firewall. 

For more information on how to use the CRC endpoints please see our extensive documentation here https://support.zoom.us/hc/en-us/categories/200110033-SIP-H-323-

 

Thanks, 

Brandon


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?