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Zoom AI Companion2022-04-25 01:10 PM
I recently upgraded my account. Ever since doing that whenever I set up a meeting and go into the room, the guests can not get in. They get a message saying 'the host is in another meeting" Does anyone know how to fix this?
2022-04-25 01:28 PM
Hi @SisRuth
Visit your profile https://zoom.us/profile, and then click "Sign Me Out From All Devices" at that same page.
Cheers!
2022-04-27 08:06 PM
Please explain. Like SisRuth, I've opened a scheduled meeting as host, then people try to join by clicking the link that zoom sent, and they get this message. I don't understand when we're supposed to do this sign out move - after we've opened the meeting? If we sign out from all devices, how can we use a device to run the meeting? Please explain!