Did Zoom remove the waiting room feature on basic accounts? | Community
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Newcomer
May 10, 2023
Question

Did Zoom remove the waiting room feature on basic accounts?

  • May 10, 2023
  • 1 reply
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I previously had the ability to turn the waiting room on or off in a meeting, now, it is no longer there.  That seems like a basic security feature that should be available.  Did Zoom remove that for basic account customers? 

Kind of lame....

    1 reply

    ZoomVA
    Community Manager
    Community Manager
    May 10, 2023

    Hi @Armstrong555 and welcome to the community! Waiting rooms are still available for free/basic account holders. Please double check that the waiting room feature is turned on by logging into your Zoom web portal and navigating to Settings > Security > Waiting Room. You can find more detailed info in Enabling and customizing the waiting room. I hope this helps!