DTEN me and companion mode/pairin | Community
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Newcomer
September 13, 2023
Question

DTEN me and companion mode/pairin

  • September 13, 2023
  • 1 reply
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I use a DTEN me and can pair easily with my work account.   It works great.

 

 

I also have 2 personal accounts - one free account and one pro account.

 

I do not see a way of pairing these with my laptop when I am on either of these 2 accounts.  Is there a way?

It is particularly helpful since sometimes the meeting URL are encrypted and I can't parse out the meeting ID and password?

 

I would think the DTEM me would show up as  zoom room on the pro account?  it worked in the past?

 

thank you

1 reply

Community Manager
September 20, 2023

Hey @stephenlk welcome to the community! When waking up the DTEN, within the 'meetings' tab of the Zoom desktop client on your laptop, click on the '...' next to the meeting you'd like to attend from the Zoom Room with, then input the sharing key displayed on the DTEN. 

 

Are you having troubles joining a room on both accounts with this method?