Cannot hear host while in breakout room

[MollyH81]

The host of my meeting often divides us into breakout rooms.  While in the rooms, the host occasionally broadcasts a verbal message to the group.  Everyone else in my room can hear his voice, but I cannot hear it.  I have no other microphone or speaker issues.  Is there a setting that needs to be changed on my end?

[Liz253]

I am having a similar issue. Have been using zoom for over 3 years and mic works great, even in the normal zoom group with all attendees. As soon as I go into a breakout room my mic doesn’t work - breakout attendees can’t hear me, and I can’t hear them. Although now captions work, but didn’t before … 

[Frank_TB]

Hello,

This ability relies on using a current Zoom client. Which version of the Zoom desktop client are you using? Are you up to date?

Regards

[MollyH81]

How can I check that?  

[Frank_TB · Accepted solution]

Hello,

This Zoom support article explains how  to check your Zoom version.

https://support.zoom.us/hc/en-us/articles/201362393-Checking-the-Zoom-version-number#:~:text=Open%20... 

Regards

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