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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

zoom phone

lgoodson614
Newcomer
Newcomer

I am so frustrated!  I paid for zoom phone and have a phone number assigned as the main company number.  I do not need additional users or numbers or licenses but for the life of me I cannot figure out how to just use the company number!  Please help!

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi lgoogson614,

 

if you are having issues with receiving calls on your company number, please see

 

Solved: zoom phone incoming call - Zoom Community

 

if you are having some other issue, please explain.

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot