Solved
zoom phone incoming call
Hello
I setup zoom phone, when I call from the zoom phone app I can make outgoing calls. When I call my zoom number from an outside number, it automatically goes to voicemail.
I've noticed in the backend there's an company number and an extension. In the phone settings under call handling, I cannot forward calls to the extension as the name and extension is there but it's grayed out.
How do I allow for when someone calls the main company number it's transferred to an extension?
