how to set zoom phone as default caller on mac when facetime wont allow change | Community
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christine23
Newcomer
May 1, 2023
Question

how to set zoom phone as default caller on mac when facetime wont allow change

  • May 1, 2023
  • 1 reply
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Hi I'm very frustrated. I tried going in FaceTime and selecting ZoomPhone for calling in the settings area. But it doesn't change it. I've tried several times nothing happens. When I click to dial inside HubSpot, it sends me straight to Google voice. How do I change the click to dial to ZoomPhone instead. I don't have admin access it is not HubSpot issue. Because if it was how is it that I am able to click to dial in Google voice. I don't have HubSpot calling. I simply need to switch the function from Google voice to ZoomPhone.

 

    1 reply

    E
    Community Super Champion | Partner
    Eliot
    Community Super Champion | Partner
    May 1, 2023

    hi christine23,

    please see zoom support article that covers this subject.

    Last Updated: April 26, 2023

    The Zoom integration for HubSpot enables you to use Zoom Phone with HubSpot. The integration provides the following features:

    A simple click to automatically dial a phone number within HubSpot
    Manually dial a phone number
    Automatically log calls to HubSpot and capture meaningful data for your organization (agents can leave notes, and more)
    Access voicemails and recordings within the call logs
    Enjoy the high call quality and security that are provided by Zoom
    Agents can leverage additional features with the Zoom client

     

    Prerequisites for integrating Zoom Phone with HubSpot
    Zoom Phone license
    Zoom Phone configured
    Zoom desktop client for Windows, macOS, or Linux: Global minimum version or higher
    Zoom mobile app for Android or iOS: Global minimum version or higher
    Admin access to Zoom and HubSpot to install/uninstall the Zoom Phone for HubSpot app

     

    Zoom Phone HubSpot integration – Zoom Support

     

    thanks,  eliot

     

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