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2023-03-10 09:48 AM
How many account I can have with license basic in my account principal?
2023-03-10 12:05 PM
Hi @Andrcueg
Welcome to Zoom community. Is the Principal account a licensed account ? And are you trying to add Basic Licenses Zoom phone users or Zoom meetings users ? If the principal account is Licensed for meetings or phone , you will be able to add more Basic accounts for either Phone or Meetings.
Here is a good KB which explains the difference:
https://support.zoom.us/hc/en-us/articles/201363173-Zoom-user-types-roles
Hope that helps