batch update with User_template CSV

[dylanhunt]

Batch importing, exporting, or updating phone users – Zoom Support

if updating existing users, they mention the following req:

====

• Do not delete the first row with the field names.
• For the Phone Number field, make sure the phone number contains the following (don't use spaces or dashes):
  
  1. Plus sign (+)
  2. Country code
  3. Area code
  4. Phone number

===

The  user_template CSV when exported doesn't have any of the above in its fields (no plus, ctry code). 

Also, I have exported unassigned numbers CSV, that CSV puts 3 spaces into each number.  I have copied unassigned number from that CSV (including spaces)into the phone number field in the user_template CSV , completed other fields and imported updates with no issues.

Seems to me the above requirements of "no spaces" and "country codes is incorrect. 

Or am i reading this wrong? 

[enielsen]

Perhaps the documentation is out of date? If it is working for you then I wouldn't worry about it!