cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!

Celebrate with us

auto receptionist disconnect

emanderszoom
Newcomer
Newcomer

We would like our auto receptionist to play a message and then disconnect the call. We do not want out second auto receptionist to receive voicemail. How can we disable the voice mailbox for an auto receptionist?

1 REPLY 1

aileenfelix
Zoom Employee
Zoom Employee

Hi emanderszoom - under the auto-receptionist settings, look for the "Route to" option, and click on the "Edit" link. Then choose, "Play a message" then disconnect. Please see sample screenshots below. 

 

Screenshot 2024-07-16 at 4.15.25 PM.pngScreenshot 2024-07-16 at 4.16.12 PM.png