auto receptionist disconnect

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We would like our auto receptionist to play a message and then disconnect the call. We do not want out second auto receptionist to receive voicemail. How can we disable the voice mailbox for an auto receptionist?

1 REPLY 1

Hi emanderszoom - under the auto-receptionist settings, look for the "Route to" option, and click on the "Edit" link. Then choose, "Play a message" then disconnect. Please see sample screenshots below.

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!