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auto receptionist disconnect

emanderszoom
Newcomer
Newcomer

‎2024-07-16 04:01 PM

We would like our auto receptionist to play a message and then disconnect the call. We do not want out second auto receptionist to receive voicemail. How can we disable the voice mailbox for an auto receptionist?

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aileenfelix
Zoom Employee
Zoom Employee

‎2024-07-16 04:19 PM - edited ‎2024-07-16 04:19 PM

Hi emanderszoom - under the auto-receptionist settings, look for the "Route to" option, and click on the "Edit" link. Then choose, "Play a message" then disconnect. Please see sample screenshots below. 

 

Screenshot 2024-07-16 at 4.15.25 PM.pngScreenshot 2024-07-16 at 4.16.12 PM.png

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