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Zoom disconnects when app is running in background android

LapM
Newcomer
Newcomer

Zoom disconnects when app is running in background android.

Everything is updated.

2 REPLIES 2

enielsen
Creator I
Creator I

This should be something in your phone setup - check that the Zoom app is not being "optimized" for battery life perhaps?

joesen
Newcomer
Newcomer

I have the same problem. I've excluded the app from battery optimization, but it still terminates when going to the background.