Zoom Phone a ‘game-changer’ for how Sharks Sports & Entertainment delivers fan experiences! | Community
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Employee
April 29, 2023
Question

Zoom Phone a ‘game-changer’ for how Sharks Sports & Entertainment delivers fan experiences!

  • April 29, 2023
  • 6 replies
  • 0 views

Sharks Sports & Entertainment (SSE) embraces its role as a community gathering spot in the San Jose area. Mostly known for ice hockey, the group also offers figure skating, family entertainment, and concerts to more than 3 million people, and strives to create meaningful connections to deliver memorable experiences for every guest.

 

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Have you seen, or could you see a similar benefit with Zoom Phone? Let us know your thoughts and questions in the comments below!

    6 replies

    Community Champion | Employee
    May 2, 2023

    I think SSE's use case demonstrates the importance of having flexible and agile communication tools that can be easily integrated into an organization's existing infrastructure. This helps businesses to be more efficient and provide better customer service, ultimately enhancing the overall experience for customers.

    ArvinG
    Employee
    Employee
    June 9, 2023

    Another great use case of Zoom going beyond being a video conferencing tool to an All In One Platform solution! 

    hoodee23
    Employee
    Employee
    June 20, 2023

    Just one of the many great success stories for utilizing Zoom Phone! Zoom Phone offers mobility, a platform that allows users to seamlessly fulfill day to day functions in one app!

    crissyd
    Employee
    Employee
    June 21, 2023

    This is just one of the many Zoom Phone success stories and a well-deserved recognition at that. By leveraging the power of Zoom's robust communication platform, Sharks Sports & Entertainment has enhanced its operations and elevated the fan engagement to new heights.

     

     

    Employee
    July 6, 2023

    What an inspiring read about Sharks Sports & Entertainment on Zoom's blog! 🦈🏒 It's fascinating to learn how they leveraged Zoom's innovative solutions to enhance fan engagement and collaboration within their organization. Truly a testament to the power of technology in transforming the sports and entertainment industry. 🚀📱 #Zoom #CustomerStories #SportsEntertainment

    Employee
    July 19, 2023

    This reminds me of the Major League Baseball as they are leveraging Zoom to replay reviews in real time. They have a Zoom Replay Operations Center through Zoom Contact Center to connect, review, and provide fans with live access to the decision as it’s made. “Fans can better understand officials, build more meaningful connections with their teams, and further their love of the game.”