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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Phone Option

Zdeita
Newcomer
Newcomer

‎2021-10-17 06:08 PM

Hi,

 

I can't seem to download the calls I had as for today only. Not sure what settings I need to change or alter. Help!

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3 REPLIES 3

ChrisO
Specialist
Specialist

‎2021-10-18 05:37 AM

I believe reports are not available until the next day. However, if you have access to the phone logs you could filter by the current date and a user name then export the log.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
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Zdeita
Newcomer
Newcomer

‎2021-10-18 04:59 PM

Do you think this is a temporary option? Because last week I was still able to download the recordings the same day. Any help is much appreciated. Thanks.

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ChrisO
Specialist
Specialist
In response to Zdeita

‎2021-10-19 07:01 AM

I thought you were talking about call logs, not recordings. Have you checked your account settings to see if call recording has been disabled?


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
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