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D
Partner
drevilla
Partner
September 20, 2024
Question

Zoom Phone Assistant always on top

  • September 20, 2024
  • 1 reply
  • 0 views

Hello all,

 

I find the Phone Assintat quite useful, which hides in idle state. But when a call is active, there is no way to hide or minimize it. If you have several widgets or Speed Dial buttons, it can use a lot of space, and you have to keep moving it around to see the screen behind it (document, web, etc.).

 

I think it should have a minimize option to show just the call control bar during a call.

 

Best regards,

David

    1 reply

    Z
    Employee
    ZoomieLo
    Employee
    September 20, 2024

    HI @drevilla 

    In most cases just hovering the cursor away from it it will hide it, if that doesn't help try with this:
    Sign in to the Zoom web portal. In the navigation menu, click Phone. Click the Settings tab. In the Zoom Assistant - Phone section, click the Zoom Assistant toggle to enable or disable it.
    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058042#:~:text=customize%20the%20widgets.-,Sign%20in%20to%20the%20Zoom%20web%20portal.,to%20enable%20or%20disable%20it.

     

    Let me know if helps

    D
    Partner
    drevillaAuthor
    Partner
    September 20, 2024

    Hi ZoomieLo,

     

    Assistant hides when it is not in a call. When there is an active call, it has some kind of "always on top" and it does not go to the background, or hide or minimize.

    And I don't want to disable it, I just want it not to be intrusive while on call status.

     

    Regards,

    David

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