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Why don't my international calling work.

dlee425
Explorer
Explorer

we paid for international calling and when we call out it says our plan does not support it. and why does it take 6 months to get sms.

1 REPLY 1

Arps
Community Champion | Employee
Community Champion | Employee

Hello Dlee,

 

Check out this article for enabling and disabling international calling on your account:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065340

 

For SMS, unfortunately we don't control the 10DLC registration process. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059336

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

Thanks! Rick