Why don't my international calling work. | Community
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Newcomer
September 26, 2024
Question

Why don't my international calling work.

  • September 26, 2024
  • 1 reply
  • 0 views

we paid for international calling and when we call out it says our plan does not support it. and why does it take 6 months to get sms.

    1 reply

    Arps
    Community Champion | Employee
    Community Champion | Employee
    September 30, 2024

    Hello Dlee,

     

    Check out this article for enabling and disabling international calling on your account:

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065340

     

    For SMS, unfortunately we don't control the 10DLC registration process. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059336

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    Thanks! Rick