Where are my phone call transcripts kept after call completed

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2025-04-07 02:44 PM
I enabled the Zoom call transcript and today I used it on two calls, but I cannot locate the transcript. Where do I find them to copy and paste them into a system?
- Topics:
-
Recordings

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2025-04-08 08:52 AM
Hi.
Transcripts are available only when call was recorded (but I'm pretty sure that you are aware of this).
When logged to your account, in Personal section go to Phone > Recording.
After pressing play button, it will also show transcription.
However, you may see "Admin has disabled this transcription" info.
In that case go to Admin section, Account Management > Account settings > Zoom Phone > Ad Hoc Call Recording
and enable Allow call recording transcription option.
