What does FOC mean?

[ShelleyP]

We are in the process of porting our numbers over to Zoom Phone. One of the phone numbers has an update status of FOC under "Order Status" . What does FOC mean? 

Thanks

[BrandonS]

That means final order confirmation and is a good thing indicating the losing carrier is ready to release your number(s) to Zoom.  

Best.

[ShelleyP]

Thank you for the update. I really appreciate your quick response.

[YaBoiB]

@ShelleyP , 

 FOC means Firm Order Confirmation. So you should be getting an email from the Zoom Porting team if you have not already received one on when your porting date is to be scheduled. 

I hope that this helps. 

Brandon

[MolinaRojas]

Hi, I have FOC for Monday 18, do you think is possible to have it set up before the date we see net to the order?

[Eliot]

hi molinarojas,

i do not think an earlier date will be possible.  the firm order confirmation (foc) date is provided by your old carrier. 

zoom has extensive porting information available such as porting guides for various countries and areas and a faq on porting. 

https://support.zoom.us/hc/en-us/articles/360021333732-Requesting-a-number-port-for-US-Canada-or-Pue...

https://support.zoom.us/hc/en-us/articles/360041668712-Requesting-a-local-number-port-EMEA-

https://support.zoom.us/hc/en-us/articles/360028864912-Requesting-a-number-port-APAC-

https://support.zoom.us/hc/en-us/articles/360045904671-Requesting-a-number-port-South-America-LATAM-

https://support.zoom.us/hc/en-us/articles/360045524452-Requesting-a-BYOC-number-port

https://support.zoom.us/hc/en-us/articles/360028174792-Requesting-a-toll-free-number-port-US-Canada-

https://support.zoom.us/hc/en-us/articles/360036099112-Common-issues-and-questions-for-porting

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot