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Viewing Blocked List for all users

Maky
Newcomer
Newcomer

‎2025-07-10 07:17 PM

Has anyone been able to centralise a blocked contacts list? I'm currently an admin only access so the only way to view everyones blocked contacts would be to login to their account. 

 

I'd like to see if there is anyway around this or maybe I need to request account management access. Open to hear what path others took if they didn't manage to centralise the blocked list. 

 

 

 

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sparrow
Community Champion | Customer
Community Champion | Customer

‎2025-07-14 09:04 AM

You can view user blocked numbers in any 30 days period. However, this is not within Phone System Management. You will need Account Management Access. Under Account Management, Reports, User Activity Reports Tab, and Phone System Operations Logs. Select your 30 window and drop the category selection from All Categories to User Blocked. There is also the API that can be engaged to pull the block list. 

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