Video Greeting and Videomail Activation

@FORE-Craig 

I believe you have to contact your CSM/SE to enable still.  If this is not in your portal for Account Management | Account Settings | Zoom Phone, then open a support case to have it enabled. As an aside, the release notes are being reviewed as well.

Thanks for the question @FORE-Craig ... I was just turning on mine yesterday and it was a little tricky.     

Assuming you are the account owner or Zoom Phone SuperAdmin, you should see this option as a policy either at the account level or site level.    Do you use multiple sites by chance and if so is it enabled there?     Once that is enabled you can then turn it on at the user level and it should appear.    Please share some more detail and we will do our best to help you get this going.

Hello All,

From my experience, not all published features in the release notes are automatically enabled. One thing I've learned is features can actually be in beta without it being labelled as such. I've had this conversation with my account team and apparently they have to turn on a flag. Once they enable that flag, they cannot turn it back off so be cautious.