Using Zoom Phone SMS to set up Venmo

[bridgeplayers]

Hi All, I just got SMS set up on my Zoom phone account and I am trying to use that number to set up a Venmo account for our non-profit. However, I am getting an error "To use Venmo, we need your mobile phone number"

Has anyone successfully set up Venmo using their Zoom phone number? Any tips on how to make that work? I have already managed a test SMS to the phone number, so I know the SMS is working

[aileenfelix]

Hi bridgeplayers - to my knowledge, Zoom Phone SMS supports short codes now, but only incoming. Kindly check this support article as your reference. If you need further assistance, I recommend that you create a support case through this link so one of our tech engineers can further assist.