cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Unable to view call logs

SD5
Newcomer
Newcomer

‎2023-01-09 11:08 PM

Unable to view the call logs for my Team of 10. Under the phone management system, there is call tab which I can click but when click on that its shows no data.

 

SD5_0-1673334451572.png

 

 

0 Likes
2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2023-01-10 04:20 AM

hi sd5,

 

try selecting inbound direction and outbound direction, then just direction.  magically, all my calls appeared.

 

thanks,  eliot

0 Likes

SD5
Newcomer
Newcomer
In response to Eliot

‎2023-01-10 05:49 PM

Thanks Eliot but tried that but still shows no data, it only shows at recordings

which i unable to extract data.   

0 Likes