Unable to view call logs

[SD5]

Unable to view the call logs for my Team of 10. Under the phone management system, there is call tab which I can click but when click on that its shows no data.

[Eliot]

hi sd5,

try selecting inbound direction and outbound direction, then just direction.  magically, all my calls appeared.

thanks,  eliot

[SD5]

Thanks Eliot but tried that but still shows no data, it only shows at recordings

which i unable to extract data.