Trouble making outbound calls

[AYeaster]

I am not able to make outbound calls.  I am in the US with an unlimited calling plan and a toll free number.  There is no error code and the call log shows the call as successful.   Does anyone know how to help?

[sachinzoom]

Hi @AYeaster 

You said you are not able to make outbound calls but logs show it as completed. Does the other party's phone ring ? What role is the toll-free number playing ?

Screenshots may help

Secondly, Have you assigned the Unlimited calling plan to yourself ?

Thirdly, Under Account management -> Billing -> Zoom phone -> View/Edit countries make sure the country you are calling within, is selected, even United States.

[HUDVM]

Good morning,  when I try to make an outbound call, I get a message stating that is not part of my service plan.   

[aaholmes]

Same here!

[adminMP]

yes, me too