Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2024-10-08 04:38 AM
When either a Zoom Phone user or Zoom Contact Center agent receives a call, and needs to transfer it to an external party (BYOC or BYOP), the receiver of the transfered call sees ZP user number or ZCC queue number. Original Caller Id is not sent to the SBC: there is neither history nor diversion header.
Could it be implemented?