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Celebrate with us2025-04-17 12:03 PM
I subscribed to the Zoom Phone plan and believed it included call transcriptions or captions. Is it possible to enable this feature? If so, could you please guide me on how to activate it?
Thank you in advance!
2025-04-17 01:19 PM
Click your picture or initials in the top right corner of your Zoom app > Settings > Phone > then scroll down to Live Transcription Settings and enable automatic transcription.
If you don't want it to be automatic, while you're in a call, click the ellipses at the bottom right of the keypad and enable transcription from there.
2025-04-18 09:43 AM
Mine does not have any of the 2 options...
2025-04-28 09:40 AM
Is your Zoom App linked to a desk phone? If so, that's why. It's only an option on soft-phone.