Special characters within the Zoom phone comments ...

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Hey,

It seems that we are unable to use certain special characters within the comments field of the Zoom phone integration with Salesforce.

When trying to add either '#' or '&' to the comments box, the following error is returned. "Unexpected end-of-input: was expecting closing quote for a string value at [line:1, column:265]"

We have the field synced to a long text area in our task object.

Can anyone please advise? Thanks

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!