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Sort Field for Company Contacts

cherylm1
Newcomer
Newcomer

‎2025-06-23 09:03 AM

Is there a way to use the First Name and Last Name fields for sorting and look-up in company contacts?  Right now, it is using the display name field and folks are modifying the display name by adding in titles and company name so that they are more identifiable in meetings with participants outside the company.  This throws off the search by name when a queue operator needs to forward a call to someone.

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