Softphone calls to my Android phone always connect audio to my watch

Forum|Forum|1 year ago
February 29, 2024
2 replies
0 views

When I answer an incoming call on my Android Softphone, the call always switches to my watch.

I have to click on Bluetooth and change from my watch to 'Handset'.

How can I remove my watch from the list of Bluetooth audio devices for Zoom?

Zoom V 5.17.7 (19440)

Android Galaxy S10e: V 12

Ticwatch Pro 3 Ultra P628 - Wear OS 2.45

B

brettp

Newcomer

I am experiencing this same issue. I contacted Zoom support and they say "The bluetooth settings or behavior on your device won't be controlled, and cannot be altered, by Zoom." They instructed me to contact Samsung support for this issue. I reported this to Samsung via the Samsung Members under Support and then selected Send Feedback. Samsung states they have raised the issue with the developers but it would help for others having this issue to do the same. If you still experience this issue you could report to Samsung using the same process.

J

joe_johnsonAuthor

Newcomer

Thanks for sharing your experience.

I actually have gotten rid of my smartwatch and have switched to an analog, because there were too many other minor annoyances about my watch... lol