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Setting Zoom App as default dialer in android

PBellefleur
Newcomer
Newcomer

I've been searching for an option here, 

 

Due to the lack of choice in Wifi handsets that work with zoom and don't require us to roll out an entirely new DECT infrastructure, we are thinking about dropping our Grandstream wifi phones that have not been performing well at all and simply getting some rugged android phones and installing the app to use.

 

I've found the discussion that you should go into the default apps and change the dialer, but Zoom does not appear as a choice to switch to, so it appears the application doesn't offer itself to android as  possible dialer application. But I found an old thread from someone asking to Un-do exactly what I am trying to do now....so is it possible?

1 REPLY 1

Madeline_1
Explorer
Explorer

Hi @PBellefleur,

Currently, the Zoom app for Android doesn’t register as a system dialer, so it can’t be set as the default phone app. You can place and receive Zoom Phone calls directly within the app, but Android won’t route standard dialer actions (like tapping a phone number in another app) through Zoom.

If you want to streamline calling, you can:

Use Zoom Phone’s in-app dial pad for outgoing calls.

Tap Zoom links or “tel:” links that specifically open the app (if supported).

Submit a feature request via Zoom Support or your account rep — many users have requested full dialer integration for business use cases like yours.