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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Saving SMS Contacts and Group Texting

CookforLife
Explorer
Explorer

Hello, and thank you for any suggestions offered. 

I am trying to save SMS contacts but it does not seam to let me save them, it will not let me save them as an Outlook contact either, which I assume ads to an external outlook account. My Zoom account is connected to my Microsoft Exchange Server.

 

I am also wondering if we can set up a group text including numbers outside of our network (not zoom chat), once the contacts have been created?

 

Thanks for the help,

 

Josh

 


3 REPLIES 3

itsmelaurenk
Newcomer
Newcomer

Same question here.

CookforLife
Explorer
Explorer

These forums are not much help, I have posted questions twice in the last few months and get no answers... why have them?

LeslieJohnson
Newcomer
Newcomer

I keep trying to find this information, too. Zoom support points me here. 😕 Is anyone from Zoom actually looking at these questions?