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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

SMS

Twal58
Newcomer
Newcomer

‎2024-05-23 06:43 AM

I have an active brand and SMS campaign.  I have assigned my phone number to the campaign, but it is showing "Unverified" for the messaging status.  Would appreciate any assistance to get this resolved.

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IlanR
Newcomer
Newcomer

‎2024-06-05 02:57 AM

I experience the SAME problem. And I cannot get to a Zoom support person. Anyone can help?

 

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2024-06-21 02:26 PM

Hi @Twal58 @IlanR thank you for posting to the Zoom Community!

 

I'm sorry that you are encountering this issue with your SMS. In this case, I would like to recommend reaching out to our support team by submitting a ticket. Our team will be happy to escalate this to engineering if needed. 

 

Thank you!


Carla (she/her/hers)
Zoom Community Team
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