cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

SMS/10DLC Compliance with less than 10 users

COHoodlum
Newcomer
Newcomer

I have 19 phone system users but only 5 Zoom Hosts. As such I can't set up branding or a campaign (minimum 10 host requirement for branding). How do we continue to use SMS with our phone system?

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @COHoodlum.

 

Go through all the process as if you have plenty of users. Set up a Brand, set up a Campaign, and assign all your phones to it. Also look at my recent response to a similar post here:

https://community.zoom.com/t5/Phone-System/SMS-Texting-Rules/m-p/123615/highlight/true#M6412 


Ray -- check out the GoodClix website.