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Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.
2023-06-15 08:19 AM
I have 19 phone system users but only 5 Zoom Hosts. As such I can't set up branding or a campaign (minimum 10 host requirement for branding). How do we continue to use SMS with our phone system?
2023-06-18 07:55 PM
Welcome to the Zoom Community, @COHoodlum.
Go through all the process as if you have plenty of users. Set up a Brand, set up a Campaign, and assign all your phones to it. Also look at my recent response to a similar post here:
https://community.zoom.com/t5/Phone-System/SMS-Texting-Rules/m-p/123615/highlight/true#M6412