SMC Campaign for "individual" | Community
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Newcomer
mcs2
Newcomer
April 30, 2024
Question

SMC Campaign for "individual"

  • April 30, 2024
  • 3 replies
  • 0 views

SMS Campaign only allows "Corporate" entities to apply for DLC Brand. How does an "individual" create a DLC Brand/Campaign. so as to allow an SMS to be sent?

    3 replies

    E
    Newcomer
    eli-hu
    Newcomer
    May 2, 2024

    Hi, @mcs2 , it looks like we have the same problem! I started a similar thread over a year ago. Zoom support was going to get back to me but never did. I found another person with the same problem, but they haven't received a response either.

    MGSR
    Community Manager
    MGSR
    Community Manager
    June 21, 2024

    Hello @mcs2 and @eli-hu.


    I'm sorry for the late response. 

    You may check out this article for guidance in setting up 10DLC compliance for Zoom Phone SMS as a conversational (person-to-person) messaging tool.

    Please let us know if this has been helpful. 

    E
    Newcomer
    eli-hu
    Newcomer
    June 21, 2024

    Hi Mark,

    Thanks for responding. The article you linked isn't very helpful because we still have the problem of creating a brand as an individual in the first place, as I explained in detail in the thread I started 15 months ago. All of the "create your brand" instructions assume that you are some sort of business, corporation, or other organization.

      R
      Newcomer
      R-McGurn
      Newcomer
      June 23, 2024

      I am porting a number that has already been registered. I do not use SMS for campaigns. I use it to communicate with individuals or staff. How can I get this set up as soon as possible?

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