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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Release/port out the number as Zoom account get suspended.

NirmalS
Newcomer
Newcomer

Hi Team,

 

We recently signed up for Zoom Phone and used the service for few days, during which we also ported in our business number.

 

Unfortunately, our account was permanently suspended due to a reported violation. As a result, we are unable to log into our account or access any information.

 

We submitted an appeal to have our number released or ported out, but the appeal was rejected without any explanation or details provided.

 

This number is extremely important to us as it is actively used for our day-to-day business operations, and the current situation is causing major disruptions.

 

Your support in resolving this matter would be sincerely appreciated.

1 REPLY 1

Florence123
Zoom Employee
Zoom Employee

Please contact the zoom support. I'm sure there is a way to release those numbers.