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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Receiving Calls

GJR
Newcomer
Newcomer

I call the number Zoom assigned me, but it doesn't ring anywhere.  I was hoping it would ring on my computer.

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi gjr,

 

here is a link to Getting Started with Zoom Phone

Zoom Support

 

to get your calls to ring on your computer, you need to download and install the zoom client for your computer.

 

please see support article on downloading the zoom client.

https://support.zoom.us/hc/en-us/articles/4415294177549-Downloading-the-Zoom-desktop-client-and-mobi...

 

please also see the admin and user quick start guides for zoom phone.

 

https://support.zoom.us/hc/en-us/articles/360001297663-Getting-started-with-Zoom-Phone-admin-

 

https://support.zoom.us/hc/en-us/articles/360028936531-Getting-started-with-Zoom-Phone-users-

 

thanks,  eliot