Provisioning Template for Poly Edge350

[Martin13]

Want to add paging to  new poly sets being added have succesfully added it for Avaya phones using ProvisioningTemplate looking Poly sets examples ,documentation is vague. Just need to get syntax corect for Poly and what to include and what to leave out for paging feature

[Eliot]

hi @Martin13 

What type of paging feature is required, i.e. thru desk phone speakers, thru wall mounted speakers, zoom cloud paging or multi-cast paging in local area network?

These hp poly support docs may assist in setting up multi-cast paging.

Edge e series admin guide pvos 8.3.0

Poly Documentation Library

Poly Edge E Series Phones Parameter Reference Guide PVOS 8.2.1

From chatgpt:

1) Core paging/PTT parameters (put in your provisioning template)

<!-- Enable one-way Group Paging and subscribe to groups -->

<ptt.pageMode.enable>1</ptt.pageMode.enable>

<!-- Example: subscribe to groups 1 and 2, allow receiving -->

<ptt.pageMode.group.1.subscribed>1</ptt.pageMode.group.1.subscribed>

<ptt.pageMode.group.1.allowReceive>1</ptt.pageMode.group.1.allowReceive>

<ptt.pageMode.group.1.label>All-Hands</ptt.pageMode.group.1.label>

<ptt.pageMode.group.2.subscribed>1</ptt.pageMode.group.2.subscribed>

<ptt.pageMode.group.2.allowReceive>1</ptt.pageMode.group.2.allowReceive>

<ptt.pageMode.group.2.label>Front-Desk</ptt.pageMode.group.2.label>

<!-- Let pages break through during an active call (optional) -->

<ptt.pageMode.allowOffHookPages>1</ptt.pageMode.allowOffHookPages>

<!-- Enable PTT (two-way) and subscribe to channels -->

<ptt.pttMode.enable>1</ptt.pttMode.enable>

<ptt.channel.1.subscribed>1</ptt.channel.1.subscribed>

<ptt.channel.1.label>Ops</ptt.channel.1.label>

<ptt.defaultChannel>1</ptt.defaultChannel>

<!-- Optional: set PTT/page playback gain (–57..0; default –20) -->

<ptt.volume>-15</ptt.volume>

<!-- Emergency group/channel (defaults are 25; change if you want) -->

<ptt.pageMode.emergencyGroup>25</ptt.pageMode.emergencyGroup>

<ptt.emergencyChannel>25</ptt.emergencyChannel>

<!-- Multicast address/port used for BOTH Group Paging and PTT -->

<!-- Defaults are commonly 224.0.1.116:5001; change if needed -->

<ptt.address>224.0.1.116</ptt.address>

<ptt.port>5001</ptt.port>

2) What this does

• Group Paging: one-way announcements to any subscribed page group 1-25. Phones play audio on speaker automatically. You choose which groups each phone listens to (ptt.pageMode.group.x.*). Kaas
• PTT: walkie-talkie-style two-way on channels 1-25; set which channels a phone is on and pick a default transmit channel (ptt.pttMode.enable, ptt.channel.x.subscribed, ptt.defaultChannel). Kaas
• Multicast socket: Same IP/port feeds both features (ptt.address, ptt.port). Poly’s guide explicitly notes paging/ptt use a multicast address; if you change it, ensure it’s in a valid IPv4 multicast range and not reserved. Kaas
• Common defaults: Many Poly deployments use 224.0.1.116:5001 by default; confirm in your environment or set explicitly as above. CyberData Files+1

3) Useful options

• Permit pages while user is on a call: ptt.pageMode.allowOffHookPages="1" (group paging) and ptt.allowOffHookPages="1" (PTT). Kaas
• Block transmit on certain PTT channels (listen-only common-area phones): ptt.channel.x.allowTransmit="0". Kaas
• Labels shown on the phone UI: ptt.pageMode.group.x.label and ptt.channel.x.label. Kaas

4) How users send a page

• From the phone UI: use the Group Paging app/icon (one-way) or PTT for two-way. (Admins must enable these features; see params above.) Kaas

5) Notes/tips

• Zoom Phone vs. Multicast: Zoom has its own cloud paging. If you’re provisioning multicast on the phones, don’t mix it accidentally with Zoom Paging Groups for the same users—behavior can confuse end-users during active calls. Zoom+1
• Network: Ensure multicast is allowed across the VLANs/switches (IGMP snooping, querier, etc.).
• Codec: Keep the sender/receivers aligned (G.722 is common with Poly + CyberData). HP Support Community

6) Primary references

• Poly Edge E-Series Admin Guide (PVOS 8.2.x): parameter names and examples for Group Paging & PTT, multicast address/port, emergency group/channel, off-hook behavior. Kaas
• Defaults for multicast socket (handy if you inherit phones): 224.0.1.116:5001. CyberData Files+1

Please see desk phone features included with poly edge eseries.

Supported desk phone features

Zoom supports cloud based paging.

Setting up Zoom Phone cloud paging

You may also be interested in zoom’s

Quick start guide for poly Edge-E series phones

Thanks,  eliot

[sparrow]

Paging is natively supported in Zoom with the Poly Edge Series phones. No need to fiddle with templates. See link below.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058016