Providing a "night" button on Poly e300 and e220 phones | Community
Skip to main content
Newcomer
November 3, 2025
Question

Providing a "night" button on Poly e300 and e220 phones

  • November 3, 2025
  • 1 reply
  • 0 views

Is there a way to add a button on Poly e220 or e300 phones for receptionists to toggle call forwarding to a cell phone when they need to step away or at the end of their shift?  Times vary so static call handling through breaks and business hours doesn't meet the requirement.

1 reply

Community Super Champion | Partner
November 5, 2025

hi @DayneJake 

 

Please see Zoom support article on routing override.

Configuring Zoom Phone routing override modehttps://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080496

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

Thanks,  eliot