Phone System Admins

[chrisredmond]

I've noticed when managing or creating new User Roles for our admins, that the Phone System Management section is just all all for one or none for all. We can either enable the role full access to the entire phone system or no access at all. We have admins of different levels, but even our lowest level creates accounts and assigns licensing, so they need to access Phone System Management to add a user to the phone system, as well as the appropriate license for the user. However, they don't need the ability to go into Auto Receptionists or Call Queues and make changes. I'd love for the role permissions in the Phone System Management be expanded to let us get more granular.

[Eliot · Accepted solution]

hi @chrisredmond 

please take a look of roles for zoom phone admins.  please also note that you can generate your own roles to tailor to your needs.  There are roles targeted at most zoom products.

Using Zoom Phone role management

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0070100

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks, eliot