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Zoom AI Companion2023-05-31 02:57 PM
Hello friends,
Not sure if this is even an option. Does zoom possess the capability for a customer to call my business line, hear a voice message that states press one to receive a quote with that option being forwarded to my admin, and a second option to reach me directly for more urgent matters? My business line is forwarded to my admins phone, so I still receive customer texts, but sometimes I would like specific customers to reach me directly. If this is an option, what settings would I adjust?
Thank you in advance.
Solved! Go to Solution.
2023-06-07 04:46 PM
@FibrenewGPM Welcome to zoom community. You will need to set up An Autoreceptionist ( And an IVR under it ) to attain the functionality. Here is a quick video explaining this:
https://www.youtube.com/watch?v=WiltEhOoM2g
If this response helps, please accept the answer as an accepted solution, so others can benefit as well.
2023-06-07 04:46 PM
@FibrenewGPM Welcome to zoom community. You will need to set up An Autoreceptionist ( And an IVR under it ) to attain the functionality. Here is a quick video explaining this:
https://www.youtube.com/watch?v=WiltEhOoM2g
If this response helps, please accept the answer as an accepted solution, so others can benefit as well.
2023-07-11 02:38 PM
Exactly what I needed. Thank you very much.
2023-07-14 03:09 PM
zoom is a scam you will regret opening an account with them
2023-07-16 02:05 PM
In what ways can you specify?