Personal Contacts in Zoom | Community
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Newcomer
September 14, 2022
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Personal Contacts in Zoom

  • September 14, 2022
  • 1 reply
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Why can't you simply ad hoc add a personal external number to your Zoom Phone without having to invite, blah, blah blah!

    Best answer by ccameron

    hello,

    yes I have Zoom Phone Pro with a power pack and an E164 number, I even have admin rights, but I see nothing relating to contacts unless I am blind and I am looking in Profile, Policy and User Settings,

    I cannot see you photo attached, I am afraid.


    Are you able to share a photo of your web portal?

     

    Personal contacts are located on the left-hand side. Above settings, recordings and whiteboard.

     

    Hope this helps. If this answers your question, please accept as solution.

    1 reply

    ccameron
    Community Champion | Employee
    Community Champion | Employee
    September 14, 2022

    @xxymoxx,

     

    One option that Zoom does have, as opposed to the email invite, is to upload personal contacts via .CSV file. 

     

    Steps to complete that are below:
    https://support.zoom.us/hc/en-us/articles/4407518396557-Importing-personal-contacts

     

    Hope this helps as a workaround. If this answers your question, please accept as solution.

    Newcomer
    September 17, 2022

    I created a CSV of my contacts but after uploading got the error message "sorry we cannot recognize CSV format".  I've looked at the CSV sample and I only have 3 fields:  first & last name, email address, phone number.  Don't understand why this is not accepted .. please help. 

    Newcomer
    September 17, 2022

    And I've just spent nearly 40 minutes changing the phone number to the +1xxxxxxxxxx format and that did not help.