Park music
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2021-08-13
08:53 AM
- last edited on
2022-01-24
11:30 AM
by
Bri
Where is the setup location for music on hold for Parked calls. Found all the spots to set m
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2024-03-01 11:35 AM
I have been given this same info from the PM we have been working with on a few things also. Lets hope they come through.
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2024-03-01 02:53 PM
The exact release date is 3/17.
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2024-03-18 08:41 AM
I checked this morning, but still don't see an option for customizing park music. Any updates?
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2024-08-14 02:35 PM
It's hidden at:
https://zoom.us/account/setting?tab=pbx
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2024-03-18 10:51 AM
I see it now under Park Settings - Music on Park in our site settings, one for each site! Thanks Zoom Phone Team!
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2024-08-14 02:35 PM
This is fixed now! Find it in:
https://zoom.us/account/setting?tab=pbx
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2024-08-15 05:30 AM
@JamesTechDude, have you actually tried this? I've uploaded custom on-hold music and it still plays the standard Zoom on-hold music. I've tried multiple times with no luck.
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2024-08-15 06:15 AM - edited 2024-08-15 10:30 AM
Yeah it worked for me. There's also a section for defaults that applies everywhere, I set my custom audio there as well for parking:
https://zoom.us/pbx/page/telephone/settings#/settings/audio-prompt-manage
Unless you have multi site turned on, then you'll have to go to:
https://zoom.us/pbx/page/telephone/settings#/settings/detail
Then click on the site you want to manage, go to settings tab, then go down to defaults to edit
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2024-08-15 11:32 AM
Thank you! Zoom moved some things around so in case anyone with multi-site is looking for the spot it's:
Admin > Phone System Management > Company Info > Click on the Site > Policy Tab > Scroll down to Music on Park
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